Acceptable Use Policy

last updated 4/3/2018

Lumen’s mission is to enable unprecedented learning for all students. Our courseware is a place for people to improve their lives and the lives of their families through education. If people don’t feel safe, they have difficulty learning and contributing to the learning experience.

These guidelines clarify what we do and don’t allow in the Lumen platform.

Be respectful

We do not allow content that

  1. is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, racially, ethnically or otherwise objectionable
  2. may harm minors

Don’t violate intellectual property rights

We do not allow content that

  1. you do not have a right to make available under any law or under contractual or other relationships
  2. infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party

Don’t engage in illegal, unethical, or malicious activities

  1. You must not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  2. Do not forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service.
  3. You must not upload or send material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
  4. Do not interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service.
  5. Do not intentionally or unintentionally violate any applicable local, state, national or international law.
  6. You must not “stalk” or otherwise harass another person.
  7. You must not collect or store personal data about other users in connection with the prohibited conduct and activities set forth in this policy.

Respect the educational purpose of the service

The following are not allowed:

  1. Unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” or any other form of solicitation
  2. Behavior that disrupts the normal flow of dialogue, or otherwise negatively affects other users’ ability to engage in discussions or exchanges

Report problems

If you see something in the Lumen Platform that you believe violates our guidelines or policies, please report it to us at We promise to look into it and take any actions we deem appropriate to resolve the issue—including removing content, suspending or terminating a user’s account or taking no action at all.