Lumen Learning Office Hours

General office hours:

By Appointment

  • Mondays & Wednesdays 12 pm- 3 pm PT (3 pm – 6 pm ET)
  • Tuesdays, Thursdays, & Fridays 10 am – 3 pm PT (1 pm – 6 pm ET)

Need some help? Want to talk to a human? Come to Lumen Learning’s Office Hours for help with:

  • Lumen course materials and faculty resources

  • Adopting OER courses and courseware

  • Designing and teaching OER courses

  • Using Lumen-supported courses in learning management systems like Blackboard, Canvas, D2L Brightspace, and Moodle

  • Finding effective OER content

  • Understanding open licensing

  • Tools and practices for adopting, adapting and building OER

We’re available every weekday. Choose an appointment time that works for you, and bring your questions!

Here’s how it works:

  1. Use this Calendly link to schedule a virtual meeting at a time that works for you
  2. Click on the button provided to add the meeting information to your calendar
  3. At the selected appointment time click on the Google Hangouts link provided in your confirmation email.
  4. You can talk and listen using your computer or phone. (Google Chrome works best, especially to see or share screens.)

To view or share screens, you’ll need to connect with your computer. It always helps to use earphones or a headset. If you haven’t come to Office Hours before, you can test your audio and connection before joining.

Support

Lumen provides you with the training and guidance you may need to get started. Contact our responsive technical support with your questions.

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Workshops

Learn to create effective courses using OER. We help train faculty to use our products to their full potential.

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Learning Lab

We analyze learning data with up-to-date feedback to increase the effectiveness of OER programs and improve student performance.

Explore Learning Lab